How Makaan Aur Dukaan collects, uses, and safeguards the information you share with us — in plain, unambiguous terms.
Effective Date: 4 September 2026 · Last Reviewed: 4 September 2026
Makaan Aur Dukaan (operated by Big Cheese Realty LLP, "we", "us", "our") is a real estate consultancy headquartered in Bandra, Mumbai, offering residential and commercial leasing, sales, land & redevelopment, and capital advisory services across India.
This Privacy Policy explains what personal information we collect when you visit our website, list a property, post a requirement, or otherwise engage with us, why we collect it, how we use and protect it, and the choices available to you. By using our website or services, you agree to the practices described here.
We collect information that you provide directly to us, information gathered automatically as you use our website, and information received from third parties such as property listing partners or referral sources.
| Category | Examples |
|---|---|
| Identity & contact details | Full name, phone number, email address, WhatsApp number, postal address |
| Property & transaction details | Property location, size, ownership documents, budget, requirement specifications, lease/sale preferences |
| Financial information | Indicative budget range, funding source, bank or investor details shared voluntarily for capital advisory mandates |
| Identity verification documents | PAN, Aadhaar, or other KYC documents, only where required for a specific transaction and provided voluntarily |
| Technical & usage data | IP address, browser type, device identifiers, pages visited, referring URL, approximate location |
| Communication records | Emails, WhatsApp messages, call notes, and site-visit feedback exchanged with our team |
We do not sell your personal information. We may share it, only as necessary, with:
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. This may include essential cookies (required for the site to function), analytics cookies (such as Google Analytics, to understand traffic patterns), and marketing cookies (to measure the effectiveness of listings or campaigns).
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements. Transaction-related records — such as agreements, KYC documents, and correspondence — are typically retained for the statutory period applicable under Indian law, after which they are securely deleted or anonymised.
We apply reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, alteration, disclosure, or destruction, consistent with the Information Technology Act, 2000 and its associated rules on reasonable security practices.
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and we encourage you to share sensitive documents through secure channels we provide.
To exercise any of these rights, please write to us using the contact details at the end of this policy. We will respond within a reasonable timeframe, and in any event as required under applicable law.
Our website may contain links to third-party websites, including developer sites, listing portals, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before sharing any information.
Our services are intended for individuals who are at least 18 years of age and legally capable of entering into real estate transactions. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
This policy is designed to align with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000, as applicable to businesses operating in India. As the rules under the DPDP Act evolve, we will update our practices and this policy accordingly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last Reviewed" date at the top of this page indicates when it was most recently updated. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us directly.
A brand of Big Cheese Realty LLP
We're glad to walk you through how your information is handled — speak with a partner directly.